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WikeAI Privacy Policy
WikeAI respects your privacy and is committed to protecting the security of any information we obtain from you or about you. This privacy policy describes our practices regarding the personal information we collect from you when you use our website or any services (collectively referred to as 'Services'). This privacy policy applies to all services provided by WikeAI. Our use of this data is subject to the customer agreements covering access and use of these products.
Prohibited Audience
We prohibit individuals under the age of 18 from using WikeAI. You declare that you have reached the legal age of majority in your jurisdiction, or, if you have not reached the legal age of majority, you are prohibited from using it. Any liability, issues, and consequences arising from this are not associated with or related to WikeAI. WikeAI does not intentionally collect personal information from individuals under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal information to WikeAI, please email [email protected]. We will investigate, notify, and, if appropriate, remove the personal information from our systems.
Information We Collect and How We Use It
Account Information
- What we collect:To create an account and verify your identity, we collect your email address and generate a unique user ID for your WikeAI account.
- How we use it:This information is used for communication regarding your account and to enhance your user experience.
Device Information
- What we collect:Information about your device type and operating system is collected.
- How we use it:This data helps in analysis, resolving product issues, and improving your service experience.
Third-Party App Login (if applicable)
- What we collect:If you choose to log in to WikeAI using third-party apps (such as Google, Apple), we collect your name and email address associated with these apps.
- How we use it:This information is used for authentication and verification purposes.
Subscription Billing Data
- What we collect:Through third-party service providers, we collect and process billing information for subscription services. Collected data may include name, billing address, credit card or debit card details, phone number, and email address.
- How we use it:This information is crucial for processing your subscription payments.
AI Conversations with WikeAI Services
- What we collect:Our third-party AI service providers (such as OpenAI, Anthropic, etc.) may receive anonymous information about your interactions with WikeAI, including chat content and preferences.
- How we use it:This information is used to provide and improve their services and is not used to train their models. We ensure that sensitive personal information (such as email addresses, credit card details, social security numbers) is not shared with bots or third-party AI providers.
Links to Other Websites
This service may contain links to other websites not operated or controlled by WikeAI, including social media services ('Third-Party Websites'). Providing these links does not imply that we endorse or have reviewed these websites. Please directly contact the Third-Party Websites for information regarding their privacy practices and policies.
Changes to Privacy Policy
We may update this privacy policy from time to time. When we do so, we will post the updated version on this page, unless applicable law requires a different type of notification.
Contact Us
If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact our Data Protection Officer via [email protected].